Mason & Delfini
Delfini conducted a health care quality system assessment of VM
for Aetna. We were very impressed with the dedicated staff at
VM who we witnessed bringing evidence into daily practice. Mike
presented "Evidence-for Everybody" at a VM health care
conference that was broadly attended by a wide span of stakeholders.
Coal Group Health Plan
Purchasers can make a difference in health care. We are pleased
to have helped Alliance Coal's benefits administrator explore
how evidence-based medicine could be incorporated into their health
care strategies. This group has created an impressive cardiovascular
risk reduction initiative to improve outcomes for all of Alliance
Academy of Family Physicians
From our American Academy of Performance Measures Program
— September 10-12, 2004
Performance Measures: A Practical Approach to Improving
the Quality of Clinical Care — Overall
Program Score 5.0 out of 5.0
AAFP hand-picked thirty-six physicians from the applicants to
receive training to represent the AAFP on national specialty boards
and consortiums charged with creating and evaluating performance
measures. We also gave them skills in doing quality improvements
in their own settings. The representative for the AMA Physicians
Consortium who was an observer at the meeting, stated it was an
outstanding program and incredibly well organized.
“I wanted to let you both know how much I appreciated
your willingness to adapt the program to our specific needs.
When you do something new, you always wonder how it will be
received by the attendees. This program exceeded our high expectations!
The family physicians who attended were interested and engaged
throughout the two and one-half day program and I am sure the
tools you shared will find good use in the near future for many
of them. Thank you for devoting your energy and your professionalism
to our project."
Bruce Bagley, M.D.
Medical Director for Quality Improvement
American Academy of Family Physicians
Academy of Neurology
We provided AAN with resources to create web modules
to train residents and faculty.
Idaho's variation in spinal care is significant. Delfini
has been working for several years with leadership at BC of Idaho
to explore how an evidence-based approach may improve care and
reduce this variation. An intensive four-day training program
took place in the summer of 2006 with resulting improvements.
Read more here.
of Defense Pharmacoecononomic Center
Delfini has provided training on effective meetings and effective
meetings in health care, along with training in critical appraisal
and evidence-based Pharmacy & Therapeutics committee approaches.
Mike and Sheri are contributing editors for DynaMed which is a
medical information database with a large number of clinical topic
summaries designed for use at the point of care with a goal of
providing evidence summaries and regular updating. DynaMed was
developed by Brian Alper, MD, MSPH. You can read about DynaMed
Delfini has provided training the HealthWise leadership and staff and has provided tips for producing evidence-based content.
Delfini has conducted a series of healthcare quality improvement
activities with KPHI over the years that have resulted in improved
patient-centered care, patient outcomes and even awards!
Medicine Continuing Medical Education and Pharmacy Education
2006, Delfini partnered with KP Hawaii on a 4-day EBM
Conference — "Talk Story, Talk Evidence ™"
— that was highly well received. We provided training
in a variety of evidence-based medicine topics. Featured were
critical appraisal, guideline development and special workshops
for EBM committees such as pharmacy and therapeutics committees
(P & T committees) and medical technology assessment committees,
plus training in performance measures and pay-for-performance.
Delfini and KP Hawaii's collaborative work in Chronic
Kidney Disease (CKD), including a clinical
guideline, was featured.
Medicine Chronic Kidney Disease (CKD) Management and Referral
Clinical Practice Guideline & Healthcare Quality Improvement
Delfini was invited to help Kaiser Permanente Hawaii advance
EBM within their organization. KP Hawaii has a strong committment
to evidence- and value-based care —their leaders are committted
and support EBM; they frequently have sponsored outstanding
and well-attended EBM conferences and retreats; and, they have
an impressive and active EBM working group.
They were desirous
of taking EBM to a new level and expanding and embedding evidence-based
clinical improvement skills and techniques more solidly and
more broadly into their culture. We came up with an idea for
a working project that would provide just-in-time practical
training, advance clinical care and help further "seed"
cultural change. Thus, the award-winning KPHI
Nephrology Chronic Kidney Disease management and referral project was conceived. A true success story with improved outcomes for
patient-centered care as well as significantly advancing evidence-based
practice within KPHI — many of the newly-trained participants
enthusiastically embraced their new knowledge and skills and
went on to participate in other evidence-based practice healthcare
improvement initiatives and activities.
Medicine Hypertension Clinical
Delfini facilitated just-in-time EBM training and clinical guidelines
development work on Kaiser Permanente’s blood pressure
management project which based on the Nephrology training and
guideline development model.
Medicine Venous Thromboembolism (VTE) Clinical
Delfini was invited to again use the Delfini EBM training, clinical
guidelines development model and healthcare quality improvement
process techniques to develop KPHI's clinical guidelines dealing
with the prevention of venous thromboembolism in total hip and
total knee replacement surgery. This project was completed in
early 2009 and approved by the their Quality Council. Read more
about the evidence-based Venous
Thromboembolism (VTE) Clinical
Delfini provided an EBM training intensive to McKesson
to help advance their application of evidence-based medicine in
their decision support work. McKesson embraced this training by
implementing an EBM initiative with a phased approach to incorporating
learnings into their products. Staff commented on how the training
positively enhanced their daily work immediately. A post-test
was administered following the training intensive, which resulted
in high scores of over 90 percent correct, reflecting good understanding
of basic EBM concepts such as bias, confounding and chance. Update:
Staff took a post-test about six months following the training,
and staff scores averaged an impressive 94.7 percent correct answers
on their test. They have continued to advance their evidence-based
practice knowledge through regular inhouse training sessions and
through an intensive EBM seminar we provided in May 2010.
University of Texas
For a number of years, Delfini worked as faculty for
MD Anderson's Clinical Safety & Effectiveness (CS&E) Training
Course based on Dr. Brent James' course for clinicians at Intermountain
Healthcare in Utah that offers skills to make improvements in
clinicians' care they deliver. MD Anderson states that, "The
CS&E Training Course will benefit MD Anderson for years to
come by developing a culture that embraces healthcare quality
improvements because the effort will be led by individuals who
have the most interest and knowledge of what needs to be improved
— the clinicians providing the care." We are pleased
to have spent considerable time with them to help advance their
skills in evidence-based practice.
Delfini participated with several EBM and medical technology assessment
leaders in the field to help launch an EBM initiative at Medtronic.
Our work with them included training in evidence-based medicine
and in economic analysis, plus how the two can be combined to
selected (also see our Delfini
Medical Leaders & Organizations
Our three-part series on "The Evidence-based Organization,"
published in the American College of Physician Executive's, The Physician Executive, Journal of Medical Management is
available on our website: Delfini
American College of Physician Executives Publication Page
pharmacotherapy textbook chapter is freely available for
Our commentary in Modern Health, along with other resources
for creating, implementing and monitoring performance
measures is available here.
Delfini is mentioned in the highly praised, Overtreated:
Why Too Much Medicine Is Making Us Sicker and Poorer,
Bloomsbury USA; 1 edition (September 18, 2007), by Shannon Brownlee,
a Schwartz senior fellow at the New America Foundation, and
in an article in the Washington Monthly adapted from the book.
You can read the Washington
Although it may at first seem surprising to those of us in the
health professions, evidence-based medicine has inspired what
is referred to as "evidence-based design" (EvBD) in
the field of architecture. An evolving area, EvBD is in its infancy.
Medical architects, professors, marketers and others from Seattle-based
NBBJ, a leading architectural firm, were interested in learning
principles of evidence-based practice and engaged Delfini to provide
training and consultation to them. Of key interest was how EvBD
in a health care environment can create improvements in areas
such as health status outcomes, health care outcomes, patient
and provider satisfaction, efficiency and more.
and Solara, a CommonHealth company
Delfini completed a significant update of the research on angiotensin
receptor blocker (ARBs) and ARB combinations to create a very
well received qualitative systematic review. Delfini also created
a successful training program to educate physicians which was
well received and which emphasized providing medical leaders and
clinicians with skills to make their own evaluations of the scientific
Group and St. John Medical Center
Since Delfini's inception, we go regularly to work with the Omni
Medical Group in Tulsa, Oklahoma, at St. John Medical Center.
The dedicated leadership of this group is intent upon training
all OMNI physicians to be evidence-based medicine practitioners.
The training programs are open to others well, and OMNI is active
in broadening EBM skills in the community including working to
provide this training to local residencies which now sponsor the
Health & Science University (OHSU)
evaluated the safety, efficacy, and cost issues regarding arthroscopic
knee lavage and debridement versus medical management for osteoarthritis
and/or knee pain for the Washington State Health Authority in 2008. This qualitative systematic review was undertaken because
of significant concern over whether surgery is effective at improving
function or relieving pain and the rates of re-surgery and potential
complications. Briefly, the evidence showed that arthroscopic
lavage and debridement for osteoarthritis of the knee is not more
effective than sham surgery, and there are siginificant risks
such as venous thromboembolism, infection and bleeding. This review
was conducted by Delfini Group at the request of Oregon Health
and Sciences University Center for Evidence Based Policy. Here
is information about our qualitative systematic
review, the outcome for which is available online at http://www.hta.hca.wa.gov/knee.html.
Providence Health System Oregon
Delfini has had a long standing affiliation with Providence, providing
training and tools to Pharmacy & Therapeutics committee members and staffers. Providence leaders and staff of Pharmacy Servicces and P&T have a strong commitment to evidence-based medicine and understands the importance of critical appraisal to provide quality care for patients and value.
Delfini participated with the American Medical Association to
assist Qualis Health in the review of existing performance measures
for the Center for Medicare and Medicaid Services (CMS) and to
identify candidates for new performance measures.
MBBS, MD, MRCP, Clarion Health, Indianapolis, Indiana
We have completed
a qualitative systematic review, through grant support from Clarion
Health, and have written a paper with another wonderful friend
and colleague, Rattan Juneja MD, on intensive insulin therapy
for hyperglycemic adults in the intensive care unit setting which
has been selected for Poster Presentation at the American Diabetes
Association's 70th Scientific Sessions, June 25-29, 2010, in Orlando,
FL. It will also be printed in the Scientific Sessions Abstract
Book, the June 2010 supplement to the journal Diabetes: Intensive
Insulin Therapy for The Treatment of Hyperglycemia in Critically
Ill Adults: A Qualitative Systematic Review and Critical Appraisal
of the Evidence.
Delfini has provided
training and tools, assisting with modifications to their monograph
process and templates, and Delfini has directly participated in
their work including evidence reviews for monographs.
Delfini has worked with Salem Hospital to help organize
and train their pharmacy & therapeutics committee members
and staff and train nurses and their medical librarian in evidence-based
medical technology assessment.
Law Judges — Office of Administrative Hearings for the
State of California: December 2004
We conducted a program on Law and Medical Evidence for the Administrative Law Judges (ALJs) for the State of California.
Many of the judges expressed that the information we presented
will be useful in their work and even most of those, for whom
this information is not directly related to their work, found
the information to be very interesting. There was a strong sentiment
that this kind of information is deeply needed by malpractice
attorneys, medical boards and medical "experts."
Review work is described here.
of Social and Health Services (DSHS) chose Delfini
to regularly train their staff and clinicians who conduct medical
necessity and other reviews. Other state employees involved
with improving Washington State’s plan for improving health
care, such as from the Health Care Authority, are invited. Testimonial
Mike and Sheri,
I just wanted to thank you once again for the great job you
did today, teaching our staff EBM assessment for validity
and usefulness. You were inspiring to our staff. I just loved
to see how attentive they were and to hear the great questions
that were asked. They were getting your messages! Fantastic.
People are raving
about your training. I just heard how professional that it
was, that HRSA and the other agencies were presented in style
and the staff really appreciated that. I believe they recognized
that we brought the very best to them, showing that we value
EBM and their work in this area.
so much. It was such a pleasure to work with you to make this
day so special for our staff.
Pharmacy Policy Office Chief
Department of Social & Health Services
Health & Recovery Services Administration
Division of Medical Benefits & Care Management
Medical Consulting & Pharmacy Policy Units
State of Washington
Healthcare Advisory Task Force: September 2004
Mike was invited to do a health care quality system assessment
for the task force, reviewing Aetna. The review was structured,
in part, on the Delfini Health Care Quality
System Assessment Tool [PDF]
and online tool [WORD
Doc]. Caroline Whalen, Deputy County Administrative Officer,
was reportedly very pleased with the quality of Mike's work.
News June 15, 2004
The task force (and Mike) makes the news for completing their
work. For those of you who have registered (free) with the
Seattle Times, here's the link to the news story. The website for HATF is here: http://your.kingcounty.gov/exec/hatf/.
Mike served on a task force of some of the country's top
experts in health care and cost management who are working
on a plan to accomplish both goals for King County government
in Washington State, in partnership with some of the area's
biggest employers. Mike's expertise and knowledge was certainly
felt. County Executive Rom Sims is quoted as saying, "The
task force's work is stunning because they are raising issues
with us that we never would have thought about. It's a breathtaking
change. I don't think anyone thought you could get a higher
quality of care and lower your costs." Mike, who served
as the luminary for evidence-based medicine, was one of
the panel members interviewed for the Seattle PI.
Washington State Health Authority — see OHSU arthroscopic knee lavage and debridement
versus medical management for osteoarthritis and/or knee pain
of California, San Diego School of Medicine
A federal grant supported Sheri's developing an educational
program for 4th year medical students on rotation in Family Medicine
at the University of California, San Diego, during her tenure
at UCSD as Associate Director, Program Development:
very much appreciate...the incredible job you have done with
the curriculum for 426....Your boundless enthusiasm for teaching
and your passion for evidence-based approach to care is unparalleled
and will certainly lead to continued success." Full reference
Pre-doctorate Program Director
UCSD Family Medicine
San Diego CA
of Texas (see MD Anderson above)
Mike annually teaches the evidence-based medicine module in a
Medical Management course targeting midcareer medical leaders
who are seeking additional certification.
Mike has provided
teaching to family medicine residents at Group Health Cooperative,
a part of the University of Washington's family medicine residency
We have done considerable work to help make groups as
efficient and effective as possible in doing evidence- and value-based
formulary management work. We have also had the privilege of working
with some highly sophisticated groups to help them advance further
into greater practice of evidence- and value-based formulary
decision-making. The Wellpoint staff we have worked with are
among the best we have ever seen.
No sooner did we get our first videocasting under our belt,
but we got invited to do a "Webinar." Broadcast live
from Sheri's Cajun Cottage in beautiful San Diego! It was like
hosting a radio show! The audience loved it and felt they gained
a lot. We've done more since with similarly happy results.
Comments from participants:
"Really enjoyed the training...What a great seminar!!!...Very
worthwhile and learned a lot...Really enjoyed...Very informative...Wonderful...Excellent
training program, most informative and enjoyable...Great presentation...LOVED
See also Others