Delfini Key Relationships & Projects

Michael Stuart MD
President,
Delfini Group

mstuart@delfini.org

A Sampling from Our History of Key Relationships, Projects & Noteworthy Items...

Aetna, Virginia Mason & Delfini
Delfini conducted a health care quality system assessment of VM for Aetna. We are very impressed with the dedicated staff at VM who are bringing evidence into daily practice. Mike presented "Evidence-for Everybody" at a VM health care conference. Collectively we are exploring other initiatives to advance important work we are all engaged in to create a synergistic approach to help others.

Alliance Coal Group Health Plan
Purchasers can make a difference in health care. We are pleased to have helped Alliance Coal's benefits administrator to explore how evidence-based medicine could be incorporated into their health care strategies. This group has created an impressive cardiovascular risk reduction initiative to improve outcomes for all of Alliance Coal's employees.

American Academy of Family Physicians
From our American Academy of Performance Measures Program — September 10-12, 2004
Performance Measures: A Practical Approach to Improving the Quality of Clinical Care Overall Program Score 5.0 out of 5.0
AAFP hand-picked thirty-six physicians from the applicants to receive training to represent the AAFP on national specialty boards and consortiums charged with creating and evaluating performance measures. We also gave them skills in doing quality improvements in their own settings. The representative for the AMA Physicians Consortium who was an observer at the meeting, stated it was an outstanding program and incredibly well organized.

From the Director:
“I wanted to let you both know how much I appreciated your willingness to adapt the program to our specific needs. When you do something new, you always wonder how it will be received by the attendees. This program exceeded our high expectations! The family physicians who attended were interested and engaged throughout the two and one-half day program and I am sure the tools you shared will find good use in the near future for many of them. Thank you for devoting your energy and your professionalism to our project."

Bruce Bagley, M.D.
Medical Director for Quality Improvement
American Academy of Family Physicians

American Academy of Neurology
We are embarking on a project with AAN to create web modules to train residents and faculty.

Blue Cross of Idaho
Idaho's variation in spinal care is significant. Delfini is working with leadership at BC of Idaho to explore how an evidence-based approach may improve care and reduce this variation. An intensive four-day training program took place in the summer of 2006. Now the group is exploring ways to apply their new evidence- and value-based medicine clinical improvement skills to improve patient care in Idaho. Read more here.

Department of Defense Pharmacoecononomic Center
Delfini has provided training on effective meetings and effective meetings in health care, along with training in critical appraisal and evidence-based Pharmacy & Therapeutics committee approaches.

DynaMed
Mike and Sheri are each associate directors for DynaMed. DynaMed is a medical information database with nearly 2,00 clinical topic summaries, designed for use at the point of care, with a goal of providing best available evidence and daily updating. DynaMed was developed by Brian Alper, MD, MSPH. You can read about DynaMed at http://www.ebscohost.com/dynamed/

Kaiser Permanente Hawaii
Delfini partnered with KP Hawaii on a 4-day EBM Conference — "Talk Story, Talk Evidence" — that was highly well received. We provided training in evidence-based medicine topics. Featured were critical appraisal, guideline development and special workshops for EBM committees such as P&T committees and medical technology assessment committees, plus performance measurement and pay-for-performance all offered in structured segments to maximize benefit for specific audiences. Delfini and KP Hawaii's collaborative work was featured which you can read about here.
We are currently working on developing another EBM initiative with them. Conference information is here.

December 2005: Kaiser Permanente: Hawaii Nephrology EBM Guideline Project 2005
Delfini was invited to work with Kaiser Permanente Hawaii to help advance EBM within their organization. KP Hawaii has a strong committment to evidence- and value-based care. Their leaders are committted and support EBM. They frequently sponsor outstanding EBM conferences and retreats which are very well attended, and they have an impressive and active EBM working group. They were desirous of taking EBM to a new level and expanding and embedding evidence-based clinical improvement skills and techniques more solidly and more broadly into their culture. We came up with an idea for a working project that would provide just-in-time practical training, advance clinical care and help further "seed" cultural change. Thus the Hawaii Nephrology EBM Guideline Project 2005 was conceived. The guideline has been completed and approved by their quality council. Here is information in brief about this project.

McKesson Collaboration
Delfini provided an EBM training intensive to McKesson to help advance their application of evidence-based medicine in their decision support work. McKesson embraced this training by implementing an EBM initiative with a phased approach to incorporating learnings into their products. Staff have already commented on how the training has positively enhanced their daily work. A post-test was immediately administered folowing the training intensive, which resulted in high scores of over 90 percent correct, reflecting good understanding of basic EBM concepts such as bias, confounding and chance. Update: Staff took a post-test about six months following the training, and we understand that staff scores averaged an impressive 94.7 percent correct answers on their test.

MD Anderson, University of Texas
Delfini has worked as faculty for MD Anderson's Clinical Safety & Effectiveness (CS&E) Training Course which is based on Dr. Brent James' course for clinicians at Intermountain Healthcare in Utah that offers skills to make improvements in clinicians' care they deliver. MD Anderson states that, "The CS&E Training Course will benefit MD Anderson for years to come by developing a culture that embraces healthcare quality improvements because the effort will be led by individuals who have the most interest and knowledge of what needs to be improved — the clinicians providing the care."

Medtronic
Delfini has been selected to help start an EBM initiative at Medtronic. Our work with them includes training in evidence-based medicine and in economic analysis, plus how the two can be combined to assess value.

Pharmacy Benefits Manager (company name held in confidence)
We have done considerable work to help make groups as efficient and effective as possible in doing evidence- and value-based formulary management work. We have also had the priviledge of working with some highly sophisticated groups to help them advance further into greater practice of evidence- and value-based formulary decision-making. We have lots of new tools and process help available to clients and participants of selected programs. We are also preparing monographs for groups. Here's more information about our work in this area.

February 2005 : National Pharmacy Benefit Management "Webinar!" (company name in confidence)
No sooner do we get videocasting under our belt, but we get invited to do a "Webinar." Broadcast live from Sheri's Cajun Cottage in beautiful San Diego! It was like hosting a radio show! The audience loved it and felt they gained a lot.

Comments from participants: "Really enjoyed the training...What a great seminar!!!...Very worthwhile and learned a lot...Really enjoyed...Very informative...Wonderful...Excellent training program, most informative and enjoyable...Great presentation...LOVED IT!"

Publications (also see our publications page)

Help for Medical Leaders & Organizations
Our three-part series on "The Evidence-based Organization," published in the American College of Physician Executive's, The Physician Executive, Journal of Medical Management is now available on our website: Delfini American College of Physician Executives Publication Page
»

Evidence-based Pharmacotherapy
We authored a textbook chapter, publication date for which is January 15, 2007. You can read about it here.

Performance Measurement
Our commentary in Modern Health, along with other resources is available here.

Delfini is mentioned in the highly praised, Overtreated: Why Too Much Medicine Is Making Us Sicker and Poorer, Bloomsbury USA; 1 edition (September 18, 2007), by Shannon Brownlee, a Schwartz senior fellow at the New America Foundation, and in an article in the Washington Monthly adapted from the book. You can read the Washington Monthly article here »

NBBJ
Although it may, at first, seem surprising to those of us in the health professions, evidence-based medicine has inspired what is referred to as "evidence-based design" (EvBD) in the field of archictecture. An evolving area, EvBD is in its infancy. Medical architects, professors, marketers and others from Seattle-based NBBJ, a leading architectural firm, were interested in learning principles of evidence-based practice and engaged Delfini to provide training and consultation in October 2006. Of key interest is how EvBD in a health care environment can create improvements in areas such as health status outcomes, health care outcomes, patient and provider satisfaction, efficiency and more.

Novartis and Solara, a CommonHealth company
Delfini recently completed an update of the research on antiotensin receptor blocker (ARBs) and ARB combinations. Delfini will be working with Solara and Novartis to educate clinicians on the research findings.

Omni Medical Group and St. John Medical Center
Since Delfini's inception, we go twice yearly to work with the Omni Medical Group in Tulsa, Oklahoma, at St. John Medical Center. The dedicated leadership of this group is intent upon training all OMNI physicians to be evidence-based medicine practitioners. The training programs are open to others well, and OMNI is active in broadening EBM skills in the community including working to provide this training to local residencies which now sponsor the events. See the program announcements here.

Regence Blue Cross/Blue Shield
Delfini has a long standing affliation with Regence, providing training and tools, assisting with modifications to their monograph process and templates, and Delfini directly participates in their work including evidence reviews for monographs. This group has great dedication to operating in an evidence- and value-based way and is among the best we've ever seen. We showcase them here.

State of California

Administrative Law Judges — Office of Administrative Hearings for the State of California: December 2004
We conducted a program on Law and Medical Evidence for the Administrative Law Judges (ALJs) for the State of California. Many of the judges expressed that the information we presented will be useful in their work and even most of those, for whom this information is not directly related to their work, found the information to be very interesting. There was a strong sentiment that this kind of information is deeply needed by malpractice attorneys, medical boards and medical "experts," which we will be pursuing.

State of Washington

Department of Social and Health Services (DSHS) chose Delfini to train their staff and clinicians who conduct medical necessity and other reviews. Other state employees involved with improving Washington State’s plan for improving health care, such as from the Health Care Authority, were also invited. Testimonial below:

Mike and Sheri, I just wanted to thank you once again for the great job you did today, teaching our staff EBM assessment for validity and usefulness. You were inspiring to our staff. I just loved to see how attentive they were and to hear the great questions that were asked. They were getting your messages! Fantastic.

People are raving about your training. I just heard how professional that it was, that HRSA and the other agencies were presented in style and the staff really appreciated that. I believe they recognized that we brought the very best to them, showing that we value EBM and their work in this area.

Again, thanks so much. It was such a pleasure to work with you to make this day so special for our staff.
Siri

Siri Childs, Pharm D
Pharmacy Policy Office Chief
Department of Social & Health Services
Health & Recovery Services Administration
Division of Medical Benefits & Care Management
Medical Consulting & Pharmacy Policy Units
State of Washington

King County Healthcare Advisory Task Force: September 2004
Mike was invited to do a health care quality system assessment for the task force, reviewing Aetna. The review was structured, in part, on the Delfini Health Care Quality System Assessment Tool
[PDF] and online tool [WORD Doc]. Caroline Whalen, Deputy County Administrative Officer, is reportedly very pleased with the quality of Mike's work.

In the News June 15, 2004
The task force (and Mike) makes the news for completing their work. For those of you who have registered (free) with the Seattle Times, here's the link to the news story. The website for HATF is here: http://www.metrokc.gov/exec/hatf/.

Background
Mike served on a task force of some of the country's top experts in health care and cost management who are working on a plan to accomplish both goals for King County government in Washington State, in partnership with some of the area's biggest employers. Mike's expertise and knowledge was certainly felt. County Executive Rom Sims is quoted as saying, "The task force's work is stunning because they are raising issues with us that we never would have thought about. It's a breathtaking change. I don't think anyone thought you could get a higher quality of care and lower your costs." Mike, who served as the luminary for evidence-based medicine, was one of the panel members interviewed for the Seattle PI.

University of California, San Diego School of Medicine: 2004 - 2005
A federal grant supported Sheri's developing an educational program for 4th year medical students on rotation in Family Medicine at the University of California, San Diego.

"Sheri, I very much appreciate...the incredible job you have done with the curriculum for 426....Your boundless enthusiasm for teaching and your passion for evidence-based approach to care is unparalleled and will certainly lead to continued success."

Kirsten Searfus, MD
Pre-docorate Program Director
UCSD Family Medicine
San Diego CA

University of Texas (see MD Anderson above)

University of Washington
Mike annually teaches the evidence based medicine module in a Medical Management course targeting midcareer medical leaders who are seeking additional certification.

Mike provides annual teaching to family medicine residents at Group Health Cooperative, a part of the University of Washington's family medicine residency network.

 

Sheri Ann Strite
Principal & Managing
Partner,
Delfini Group
sstrite@delfini.org

 

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